We are a provincial regulator. We license certain sectors and offer information & referrals to the public. What's new?Decision summary: home inspector has licence suspended for not having insurance2024-12-03Another mortgage lender signs agreement to abide by BC’s mortgage discharge rules2024-11-27Another mortgage lender signs agreement to abide by BC’s mortgage discharge rules2024-10-25More news... Issue with an event ticket? Need to cancel a contract? Thinking of getting a high-cost loan? Information for our licensed businesses Learn your contract rules as a business Look up a business Trying to return a car? Salesperson at your door? Got a taxi complaint? Getting collection calls? Sign up to get tips & alerts Recent consumer tipsHow to maximize your gift card value this holiday season5 tips for safe online shopping this holiday seasonTips to help you save money this holiday seasonHow to plan around product delays and shortagesDear Consumer Protection BC: vehicle questionsOnline shopping fails: your options if you don’t like your productMore tips…
